This award celebrates businesses who took advantage of 2020 to build new connections with customers. Leveraging the new and often unprecedented circumstances of this past year, you served customers in new and tailored ways. Maybe you launched a new service offering, you created an online store where you had only served customers in-person before or solved a common challenge your customers were facing as a result of COVID-19 or Snowmageddon. Whatever the specific circumstance, if you switched things up to better serve your customers, this is the award for you.
- Demonstrate an innovative approach to the way in which your business operates and/or meets its primary objectives tied directly to a new, emerging or changing customer needs.
- Have a strong focus on the needs of the customer through effective market research, engagement with customers, strategies, and/or customer feedback.
- Two testimonials from customers who experienced your quick attention and adapted delivery model.
Nominating a deserving business is quick and easy. Simply fill out the below form before our deadline (October 30, 2020 at 3pm). Have a question? Email firstname.lastname@example.org and we’ll be glad to help.