Supervisory Management Skills Program: Functional Responsibilities of the Supervisor

Manage diversity in the workplace, problem-solve more effectively and increase your leadership efficiency.

Supervisors advocate the goals of the organization while managing competing priorities and diverse staff. This module addresses the challenges facing supervisors and builds skills in problem-solving, organizational efficiency and leading a multigenerational workforce.

The Functional Responsibilities of the Supervisor module focuses on five core topic areas

1. Role of the Supervisor provides a comprehensive overview of the specific role the supervisor performs in an organization. Master the skills, knowledge and competencies needed to thrive in s supervisory role. 
2. Ethics and Values examines the importance of ethics and values in promoting leadership and management in the workplace.
3. Working in a Multigenerational Environment examines how generational differences influence perspectives, informs working behaviours and creates unique individual expectations. Learn how to turn generational diversity into an organizational strength.
4. Managing Projects and Events will train participants to develop skills in building, managing and executing successful events and projects of varying sizes.  
5. Managing Your Workload helps participants increase organizational effectiveness. Identify organizational priorities, while also balancing the external influences that interfere with your ability to get things done.