Critical Workplace Communications

We communicate every day without considering if our messages are being received and interpreted the way we intend them to be. Workplace communication takes authenticity and thoughtfulness - it means considering the impact of our chosen communication method and approach on our receiver.

This course focuses on the critical skills for communicating with effectiveness and purpose in the workplace. Participants will assess strategies to improve the clarity, timeliness and impact of their communication.

Key Learning Outcomes:

• Compare the behaviours and actions of powerful communicators to their own communication style.
• Assess the barriers to workplace communication and methods to overcome.
• Review the ‘3 C’s’ of powerful communication and how to apply them.
• Apply the principles of paraphrasing, asking powerful questions and mindful listening behaviours to become a more powerful communicator.